Everything in one AI support agent

Turn your website into a 24/7 support agent

Train it on your own content, answer customers instantly, qualify leads, and hand off to your team — all from one inbox and one dashboard.

Training

Trained on your own content

Crawls your site, docs, and PDFs — then answers like your best rep

Point Suppabot at your website and it crawls every page, ingests your help docs, and reads uploaded PDFs to build a private knowledge base. No scripting decision trees, no manual FAQ entry. When your content changes, re-crawl and the agent stays current — answering from what you actually publish, never making things up.

  • Automatic website crawl across every public page
  • Upload PDFs, docs, and policies as training sources
  • Re-crawl on demand to keep answers fresh
  • Grounded responses sourced from your real content

Trained on your own content

Crawls your site, docs, and PDFs — then answers like your best rep

Always on

Instant 24/7 answers

Resolves the routine questions in seconds, around the clock

Most support volume is the same handful of questions asked a thousand ways — shipping, pricing, hours, how-to. Suppabot handles them instantly, day or night, in plain conversational language. Your customers get an answer the moment they ask, and your team stops re-typing the same reply.

  • Sub-second responses, every hour of every day
  • Deflects repetitive tickets before they reach your team
  • Natural, on-brand conversational tone
  • Scales from one chat to thousands without extra headcount

Instant 24/7 answers

Resolves the routine questions in seconds, around the clock

Inbox

Unified inbox & human handoff

Every conversation in one place — with a clean handoff to your team

All chats land in a shared inbox your whole team can work from. When a question needs a human, the agent escalates with full context and pings you on Slack or email, so nothing slips through. Pick up exactly where the AI left off — no copy-pasting transcripts, no lost threads.

  • Shared inbox for the entire team
  • Slack and email escalation on handoff
  • Full conversation context passed to the human
  • Seamless takeover, then hand back to the agent

Unified inbox & human handoff

Every conversation in one place — with a clean handoff to your team

Leads

Lead capture & qualification

Turns curious visitors into qualified leads — inside the conversation

Suppabot collects names, emails, and intent naturally as it chats — no clunky forms or pop-ups. It qualifies each visitor by what they ask about and how ready they are to buy, so your team knows exactly who to follow up with first. Every captured lead flows straight into the inbox with its context attached.

  • Contact details captured conversationally
  • Intent-based qualification on each lead
  • Interests and questions tagged automatically
  • Leads routed to your team for fast follow-up

Lead capture & qualification

Turns curious visitors into qualified leads — inside the conversation

Analytics

Analytics dashboard

See what customers ask, what gets deflected, and where leads come from

Track conversation volume, resolution rate, captured leads, and the topics driving your support load — all in one dashboard. Spot the questions you should add to your knowledge base, measure how much work the agent is taking off your team, and filter by date range to watch the trend over time.

  • Conversation volume and resolution metrics
  • Lead funnel and conversion tracking
  • Top topics and unanswered-question insights
  • Date-range filtering and trend analysis

Analytics dashboard

See what customers ask, what gets deflected, and where leads come from

Widget

Customizable branded widget

Looks like part of your product — not a bolted-on bot

Match the widget to your brand with your colors, logo, greeting, and tone, then drop one snippet of code onto any site to go live. It works on every platform — WordPress, Shopify, Webflow, or a custom stack — and stays fast and lightweight so it never slows your pages down.

  • Custom colors, logo, greeting, and voice
  • One-line install on any website platform
  • Lightweight and mobile-friendly by default
  • Live in minutes — no engineering project

Customizable branded widget

Looks like part of your product — not a bolted-on bot

Channels

Multi-channel reach

One agent across your website and WhatsApp

Meet customers where they already are. The same trained agent powers your on-site chat widget and answers on WhatsApp, sharing one knowledge base and one inbox. Customers get consistent answers no matter how they reach you, and your team manages every channel from a single place.

  • Web chat widget for your site
  • WhatsApp messaging from the same agent
  • Shared knowledge base across channels
  • Unified inbox for every conversation

Multi-channel reach

One agent across your website and WhatsApp

Integrations

Integrations & escalation

Plugs into the tools your team already runs on

Suppabot connects to the workflow you already use. Push notifications and escalations to Slack or email, capture leads where your team can act on them, and keep humans in the loop without leaving their inbox. The agent fits into your stack instead of forcing a new one on you.

  • Slack notifications and channel alerts
  • Email notifications for new leads and handoffs
  • Real-time escalation when a human is needed
  • Works alongside your existing support tools

Integrations & escalation

Plugs into the tools your team already runs on

Put every feature to work for your team

Train your agent, drop in one snippet, and go live in minutes. Start free — no credit card required.